Leading with Emotional Intelligence

How to build a culture of compassion and commitment within your team

3 days

Anyone in a management or leadership position


As a manager, you influence the thoughts, actions, decisions and attitudes of your team by how you approach changing situations, manage your emotions, present information, make decisions and interact with others. Building an emotionally intelligent culture will help you to achieve your goals and your organization's objectives. And, beyond that, you can set the right course for your organization's next generation of leaders.

This workshop is designed to build your emotional quotient (EQ) so you can make a positive difference in your career and in the career of those you lead. It provides you with insight into how to influence the quality of your decision-making and build and strengthen your relationships with your team and your clients. You will learn how to effectively manage long-term change and daily challenges, inspire creativity and innovation, strengthen employee competencies and foster your team's overall well-being.

  • Identify, understand and manage emotions (within yourself and others)
  • Use emotions to guide more effective decision-making
  • Move from destructive or distorted thinking to more focused and constructive thinking
  • Establish the appropriate focus in situations that appear complex or challenging
  • Employ self-motivation techniques to change unhelpful mindsets and attitudes
  • Accurately “read interpersonal situations to adapt and modify your approach
  • Learn communication techniques that will strengthen relationships, overcome resistance, and increase cooperation
  • Explore alternatives and options within your team
  • Leverage the power of empathy in order to change behaviours and the dynamics of relationships
  • Understand the components of influencing skills and determine what you could do differently to strengthen your effect on others
  • Help employees understand what motivates them and guide them to making positive changes
  • Engage the hearts and minds of employees
  • Communicate change effectively and help employees through change
  • Understand what lies behind resistance and how you can move others towards openness and willingness
  • Mentor others in the management of emotions to create an environment that is proactive versus reactive
  • Build the EQ of your organization