Services
Corporate Skills Development: Leading A Virtual Team
Duration: 1 day
Course Overview:
The transition from traditional team to teams that are distributed geographically,
has led to formidable new challenges for the team manager including:
- How do managers manage performance at a distance?
- How can managers overcome the de-motivating isolation of off-site team members?
- How can managers integrate off-site team members successfully with the home-based team?
- How can technology be leveraged to improve virtual team working?
The course is fun and interactive and focuses on applied learning versus theoretical.
Target audience:
Designed for team managers, participants learn and practice using a comprehensive set of management skills in order to optimize their virtual team's performance..
In this workshop participants will:
A leadership model for the virtual team
- Adapting the situational leadership model to virtual team working
- Choosing the right leadership style for each situation
Leveraging virtual technologies
- Choosing the best technology or mix of technologies for the situation or task: e-mail, telephone, voice mail, instant messaging, audio conferencing, video conferencing, discussion forum, web cast etc
- Developing team protocols and operating guidelines to get the best out of each technology
How do we grow a winning team?
- Seven characteristics of winning teams
- Agreeing a team charter and building a team identity
- Building trust at a distance
- Creating cyber cafes and virtual water coolers to increase person-to-person understanding
- Encouraging helping behaviours versus destructive behaviours within the virtual team
- Giving feedback on performance at a distance
- Coaching at a distance
- Dealing with difficult behaviour
- Recognizing the need for face-to-face meetings at key stages of a group task or project
How to run an effective virtual meeting
- Selecting the most effective technology for the objectives of the virtual meeting
- Developing the discussion leader’s skills: planning and preparation, keeping the meeting on time and on track, maximizing participation, controlling digressions, using summaries, ensuring agreed protocols are used, gaining consensus and managing conflict
- Identifying the participants’ roles and responsibilities
- Identifying some essential meeting protocols
- Making group notes
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