Services

Corporate Skills Development: Better Minute Taking for Better Meetings

Duration: 1-day

Course overview:

Do you sometimes find it difficult to follow the discussion and decisions in meetings? Are you clear about what you should record and what you should omit? Are you familiar with “best practice” guidelines for producing minutes and agendas?

The responsibility for taking meeting notes often falls on people who have limited specialized knowledge. This course will give you practice in active listening, techniques for clarifying decisions, and tips for accurate note taking. You will learn the conventions of writing minutes and agendas, and explore ways of working more productively with the chairperson and participants.

Target audience:

Anyone who has responsibility for taking minutes of meetings and preparing agendas.

You will learn how:

• To develop skills in active listening
• To develop skills in note taking
• To practice techniques for writing different types of minutes: formal, informal and action minutes
• To prepare an agenda and agenda notes
• To identify ways of working more productively with the chairperson and participants
• To edit your first draft to improve your minutes
• To follow guidelines for professional layout and presentation
• To avoid common pitfalls of grammar and usage

At the end of this seminar, you will be able to:

• Feel confident that your minutes and agendas are professionally written, following “best practice” formats
• Work more productively with your chairperson and participants